Terms of Service

Last updated: November 4, 2026

1. Agreement to Terms

By accessing or using Jobiz ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Service.

These Terms constitute a legally binding agreement between you and Jobiz. We may update these Terms from time to time. Continued use of the Service after changes constitutes acceptance of the modified Terms.

2. Description of Service

Jobiz is an AI-powered job search platform that provides:

  • Job search and aggregation from multiple sources
  • AI-powered job analysis and scoring
  • Job alerts (saved searches checked for new jobs on a schedule)
  • Auto-apply (applications filled in and sent on your behalf, on plans that include it)
  • AI-assisted resume tailoring
  • AI-assisted cover letter generation
  • Integration with third-party services (Google Drive, Google Sheets)
  • Email notifications for job matches

The Service is provided on a subscription basis with different tiers offering varying features and monthly allowances.

3. User Accounts

3.1 Account Creation

To use the Service, you must create an account by providing accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3.2 Account Requirements

  • You must be at least 16 years old to create an account
  • You must provide a valid email address
  • You may only maintain one account per person
  • You must not share your account with others

3.3 Account Security

You agree to notify us immediately of any unauthorized use of your account. We are not liable for any loss or damage arising from your failure to protect your account credentials.

4. Subscription Plans and Payments

4.1 Subscription Tiers

We offer the following subscription plans:

  • Free: Job search, match scores and application tracking, with small monthly allowances for AI features (€0)
  • Pro: Adds unlimited tailored documents and résumé improvements, more job alerts, and a small Auto-apply allowance (€11 a week, €14 every 2 weeks, or €21 a month)
  • Max: Adds a larger Auto-apply allowance, more and faster job alerts, and larger AI allowances (€25 a week, €36 every 2 weeks, or €49 a month)

The current features and allowances of each plan are listed on the pricing page.

4.2 Billing and Automatic Renewal

Paid subscriptions are billed in advance, every week, every 2 weeks or every month as you choose before checkout, and renew for the same length until cancelled. Prices are displayed and charged in euros, US dollars or pounds sterling depending on your country, and include applicable taxes where required by law. Checkout shows the currency before you pay, and a subscription keeps the currency it started in. The allowances listed on the pricing page are those of a month; a 2-week period includes half of them and a 1-week period a quarter. Subscriptions started before November 4, 2026 keep their price until changed.

Automatic renewal. Your subscription renews automatically at the end of each billing cycle, on the same payment method, until you cancel. To avoid the next charge, cancel before your renewal date through the procedure in Section 6.

4.3 Monthly Allowances and Fair Use

Searching, filters, match scores, application tracking, and exports are not metered on any plan. Each tier includes monthly allowances for the features that run AI or act on your behalf, such as tailored documents, AI columns, and Auto-apply applications, as listed on the pricing page. Allowances reset at the beginning of each billing cycle. Unused allowance does not roll over to the next month.

Where a plan describes a feature as "unlimited" (for example, tailored resumes and cover letters on Pro and Max), it is subject to fair use: it covers an individual's own job search, not automated, scripted, or bulk generation, or use on behalf of other people. For tailored resumes and cover letters, fair use means up to 300 documents a month on Pro and 1,200 on Max (a quarter of these on a 1-week plan, half on a 2-week plan), each resume and each cover letter counting as one document. We may apply reasonable technical limits to protect the Service.

4.4 Payment Processing

Payments are processed securely through our payment processor, which accepts credit and debit cards, Apple Pay, Google Pay, and SEPA Direct Debit where available in your country. By subscribing, you authorize us to charge your payment method on a recurring basis. You are responsible for keeping your payment information current.

4.5 Price Changes

We may change subscription prices from time to time. Any price change applies only to billing cycles that start after the change takes effect: it does not affect cycles already paid for. We will notify you by email at least 30 days in advance of any price increase, so you can cancel before the new price applies.

5. Refund Policy and Digital Content Acknowledgment

5.1 Nature of the Service

Important: Jobiz is a digital service that provides immediate access to features upon subscription activation. The Service includes consumption-based resources (AI processing, applications sent on your behalf) that are consumed immediately upon use.

5.2 Refund Policy

  • Any subscription charge (initial or renewal) is fully refundable within 14 days if you have not used any paid feature since that charge.
  • Once you use a paid feature — tailored resume or cover letter generation, résumé analysis or improvements, AI column (extraction) runs, or Auto-apply applications — that charge becomes non-refundable, because the underlying resources are consumed immediately and incur costs to us. Searching, match scores, application tracking, and exports are available on every plan and are not paid features.
  • Partial refunds are not available for unused portions of a subscription period, and downgrading your plan does not entitle you to a refund for the difference.

See the Refund Policy for full details.

5.3 EU Consumer Rights Acknowledgment

For users in the European Union: Under the Consumer Rights Directive (2011/83/EU), you normally have a 14-day right of withdrawal for online purchases. By subscribing to Jobiz, you:

  1. Expressly consent to the immediate provision of the digital service before the withdrawal period expires;
  2. Acknowledge that you lose your right of withdrawal once you begin using a paid feature — generating tailored documents, running résumé analysis or improvements, running AI columns, or having Auto-apply send applications (the Article 16(m) exception). Simply signing in, searching, viewing match scores, opening your dashboard, or reviewing your settings does not forfeit this right: you keep it until you first use a paid feature.

This acknowledgment is presented and must be accepted during the checkout process before payment.

5.4 Exceptions

For the limited circumstances under which we may consider a refund (technical failures, billing errors, unauthorized charges), see the Refund Policy. All exception requests must be sent to support@jobiz.io within 14 days of the charge.

6. Cancellation

6.1 How to Cancel

You may cancel your subscription at any time through your account settings or by contacting support. Cancellation takes effect at the end of your current billing period.

6.2 Effect of Cancellation

Upon cancellation:

  • You retain access to paid features until the end of your current billing period
  • Your account reverts to the Free tier after the subscription expires
  • Your data remains accessible under the Free tier limitations
  • No refund is provided for the remaining subscription period

7. Acceptable Use

7.1 Permitted Use

You may use the Service for lawful job searching and career development purposes only.

7.2 Prohibited Activities

You agree NOT to:

  • Use the Service for any illegal purpose
  • Scrape, crawl, or automatically extract data from the Service
  • Attempt to bypass plan allowances, fair-use limits, or rate limits
  • Share your account credentials with others
  • Use the AI features to generate misleading or fraudulent content
  • Impersonate others or misrepresent your qualifications
  • Interfere with or disrupt the Service or its infrastructure
  • Reverse engineer, decompile, or disassemble any part of the Service
  • Use the Service to compete with Jobiz or build a similar product
  • Resell or redistribute access to the Service

7.3 AI Features and Limitations

The Service uses artificial intelligence to extract data from CVs, score job matches, and draft tailored resumes and cover letters. These features are advisory tools, not professional advice or a guarantee of any outcome.

  • Accuracy. AI output may contain factual errors, outdated information, or omissions. You must review and edit every AI-generated draft before using it in a job application or sharing it with a third party.
  • No sole reliance. Match scores are recommendations to help you prioritize, not decisions about your suitability for a role. The choice of which jobs to apply to is always yours.
  • No training on your inputs. Our AI provider acts as a data processor under a Data Processing Agreement that contractually prohibits the use of your CV content and prompts for model training.
  • Ownership of output. Content generated from your inputs belongs to you and you may use it freely for your job search. We retain no exclusive rights over it.
  • No automated decisions with legal effect. No feature of the Service produces a decision with legal or similarly significant effects on you within the meaning of Article 22 GDPR. See Privacy Policy §3.6 for details.
  • Disclosure obligations. Some jurisdictions and individual employers require candidates to disclose use of AI-assisted content in job applications. You are solely responsible for complying with any such requirement.

8. Intellectual Property

8.1 Our Property

The Service, including its original content, features, functionality, and underlying technology, is owned by Jobiz and is protected by international copyright, trademark, and other intellectual property laws.

8.2 Your Content

You retain ownership of content you upload (resumes, profile information). By uploading content, you grant us a license to use it to provide and improve the Service.

8.3 AI-Generated Content

Content generated by our AI features based on your input belongs to you. You may use it freely for your job search purposes.

9. Third-Party Services

The Service integrates with third-party services including:

  • Google Drive/Sheets: For exporting job data
  • Payment processor: For payment processing
  • Job data providers: For job listings

Your use of these integrations is subject to their respective terms of service. We are not responsible for the availability, accuracy, or policies of third-party services.

10. Disclaimer of Warranties

The Service is provided "as is" and "as available", without warranties of any kind beyond those that cannot be excluded under applicable consumer-protection law. In particular, and without limiting your statutory rights, we do not warrant:

  • Merchantability or fitness for a particular purpose
  • Accuracy, completeness, or reliability of job listings sourced from third parties
  • Uninterrupted or error-free operation
  • Any specific results from using AI-generated content in job applications

We do not guarantee employment outcomes. The Service is a tool to assist your job search, not a guarantee of employment.

Nothing in this section limits or excludes your mandatory consumer rights under EU or your national law (including the Consumer Sales Directive and the Italian Consumer Code), which apply regardless of this clause.

11. Limitation of Liability

To the maximum extent permitted by law, and without prejudice to liability that cannot be excluded under applicable consumer-protection law (including liability for death, personal injury, gross negligence, or fraud), Jobiz shall not be liable for:

  • Indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, data, or business opportunities
  • Damages exceeding the amount paid by you in the 12 months preceding the claim

If you are a consumer resident in the EU/EEA, your statutory rights under the law of your country of residence are unaffected by this clause.

12. Indemnification

If you use the Service in a commercial capacity or in violation of these Terms, you agree to indemnify Jobiz against third-party claims directly caused by that use or violation. This clause does not apply to consumers using the Service for personal purposes, whose liability is governed exclusively by applicable consumer-protection law.

13. Termination

13.1 By You

You may terminate your account at any time from Settings → Preferences → Danger Zone → Delete Account, or by contacting support.

13.2 By Us

We may suspend or terminate your account immediately, without notice, if you:

  • Violate these Terms
  • Engage in fraudulent activity
  • Fail to pay subscription fees
  • Abuse the Service or other users

13.3 Effect of Termination

Upon termination, your right to use the Service ceases immediately. We may delete your data in accordance with our Privacy Policy.

14. Governing Law and Disputes

14.1 Governing Law

These Terms are governed by Italian law. If you are a consumer resident in another EU/EEA Member State, you also benefit from the mandatory consumer-protection provisions of the law of your country of residence, in accordance with Article 6 of Regulation (EC) No 593/2008 (Rome I).

14.2 Dispute Resolution

Before initiating any formal dispute, please contact us at support@jobiz.io. We will acknowledge your complaint within 5 business days and aim to provide a substantive response within 30 days.

If the complaint cannot be resolved through this internal process:

  • EU/EEA consumers may use the European Commission's Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr, or refer the dispute to the competent consumer-protection authority of their country of residence.
  • Other users may bring the dispute before the courts of competent jurisdiction.

We do not currently adhere to any out-of-court alternative dispute resolution (ADR) body within the meaning of Directive 2013/11/EU. EU/EEA consumers retain the right to use the ODR platform above or any competent ADR body in their country of residence.

Nothing in this section deprives a consumer of the right to bring proceedings in the courts of their country of residence under applicable law.

15. General Provisions

15.1 Entire Agreement

These Terms, together with the Privacy Policy, Refund Policy, and Cookie Policy, constitute the entire agreement between you and Jobiz.

15.2 Severability

If any provision of these Terms is found unenforceable, the remaining provisions remain in full effect.

15.3 Waiver

Failure to enforce any provision of these Terms does not constitute a waiver of that provision.

15.4 Assignment

You may not assign your rights under these Terms. We may assign our rights to any successor in interest.

16. Contact Information

Jobiz is operated by ANTARES, based in Salerno, Italy (VAT 06439710655). For anything you need, reach us at support@jobiz.io.